FAQs/Contact

Check your registration.

All changes to your registration, besides the runner’s name, can be made free of charge. Simply log in to your Enmotive account to change it. Instructions on accessing/creating your account.

Yes, you can change your size after you register. To change sizes:

1. Login to your Enmotive account.
2. Once logged in, click Registrations on the black toolbar on the left.
3. Click the three dots in the upper right corner of your registration and select ‘View Registration’.
4. Click edit next to products and make your selection.

To Transfer Your Registration to Another Runner:

1. The original runner must log into their Enmotive account and scroll down to find their existing race registration under “Current and Upcoming Events.”
2. Click the blue “Actions” button to the right of the race name, and then “Transfer Registration.”
3. Enter the new runner’s email address to begin the transfer process.
4. The new runner will then receive an email from Enmotive with a link to complete the transfer.
5. After clicking the transfer link in the Enmotive email, scroll down to click the green “Accept transfer” button.
6. The new runner will complete the registration process and will be asked to pay the full registration fee + $10 transfer fee. The original runner will be refunded the full registration amount back to the original payment in 3-5 business days. The refund will not contain any donations or products purchased.

If the transaction is not completed by the new runner within 48 hours of the email sent, the transfer request is cancelled, and the registration will remain in the original runner’s name.

Yes! To transfer your entry to another Ventures Endurance event, simply follow these steps:

1. Log into your Enmotive account and scroll down to find your race registration under “Current and Upcoming Events.”
2. Click the blue “Actions” button to the right of the race name, and then “Defer to Another Event.”
3. Locate your desired event location in the dropdown menu, then click ‘Search.’
4. From there, click your desired race category, then follow the onscreen prompts. Once you complete payment, you’re all set and your new registration will appear in your account!

All event transfers incur a $10 fee plus the cost difference of the new race category you choose. If your new event category is cheaper than your current category, you will not be refunded the difference in cost.

All sales are final. No refunds will be given, unless you are registered for a live race and the live race is cancelled by the event organizer due to COVID-19 or any of its variants (the “Pandemic”) and/or governmental restrictions put in place as a result of or in connection with the Pandemic which make the live race unfeasible or impractical to run, in which case refunds will be given in accordance with the below. A date or venue change is not a cancellation.

In the unlikely event that the race isn’t sold out, you can still register online up until packet pick-up closes.

The 5K will start at 8:30 AM and the Kids Dash will start at 9:30 AM The race location is at Burr Elementary School Grounds (1621 W Wabansia Ave, Chicago, IL) – Wabansia and Marshfield

Location: Fleet Feet Old Town
1706 N Wells St,
Chicago, IL 60614

When:

Thursday, October 1st from 3:00 PM – 7:00 PM

Friday, October 2nd from 12:00 PM – 7:00 PM

Saturday, October 3rd from 10:00 AM – 6:00 PM

Yes! If someone is picking up your packet, please ensure they have either your confirmation email or a picture of your photo ID (a picture on your phone works great!).

The use of wheeled devices by participants is limited to approved AWD wheelchair, handcycle and duo team participants only. Strollers, skateboards, rollerblades, unauthorized bicycles or any other wheeled devices are not permitted.

To ensure the safety of all participants, athletes requiring additional support (wheelchair, handcycle, crutches or guide) must adhere to the Ventures Endurance Athletes With Disabilities Event Rules found here and receive written approval from the Race Director, no less than 21 days in advance of the event.

For the safety of the child and those around, we ask that you do not carry any children or babies while on course. All participants on course must be registered with a bib following the age limits that are assigned to each category.

No, we do not allow dogs on course for the safety of our runners.

Runners must be at least 8 years of age or older to run the 5K.

Yes, there will be gear check the morning of the event.

We will have professional photographers on the course and at the finish line taking pictures. We will send notifications to all participants immediately after the event with instructions on how to access your free race photos.

Yes! Wheelchair athletes will have one start and should stage at the Start Line, 10 minutes prior to the start of the race.

Racing wheelchairs shall be defined as a customized performance chair. USATF rules will be enforced. For additional rules view the following: USATF

Each event will abide by the rules and policies of the recognized governing bodies of the sports or wheelchair racing, which do not allow the use of mechanical gears found on hand bikes. For more information, and to confirm your entry in the wheelchair division, please contact Athlete Services at [email protected] . You must be confirmed at least 2 weeks prior to the event date.

Ventures Endurance happily welcomes all athletes to participate in our events. Athletes with Disabilities (AWD) include, but are not limited to the flowing athletes, Blade Runners, Visually Impaired Runners, Adaptive / Guided Runners, Pushed Athletes, Push Rim, Racing Chair and Hand Cycles.

To participate as an AWD athlete you must notify the Race Director of your participation a minimum of 20 days in advance. This allows our staff to ensure the safety and security of each athlete on the course prepare the ES (early starters) corral for athletes. To ensure your spot and be approved as an AWD participant please contact [email protected]. Should there be a duo team, a coupon code may be provided for the pusher/coach by emailing [email protected].

Ventures Endurance Athletes with Disabilities Event Rules.

Contact our team at [email protected]!